Before joining ETG, Tom was with Cathay Pacific Airways for 29 years. He was initially based in Australia and thereafter in Hong Kong. During this time, Tom held various senior sales, marketing and management roles, including the role of Global Tactical Marketing Manager. He returned to Australia in 2000 to take up the role of Managing Director of Orient Express Travel. In November 2003 Tom and his wife Julie, became sole proprietors of the Group.
Today ETG operates an air ticket consolidation business, retail travel networks and cruise and package wholesaling in Australia and New Zealand with a national support network.
The company employs over 100 personnel and encompasses a suite of brands, including Express Tickets, Independent Travel Group, Select Travel Group, Alatus, italk travel and cruise, Creative Cruising AU/NZ, and first travel Group, YOU Travel, and Lifestyle Holidays in New Zealand.
As CEO, and working with his team for the last two decades have developed Express Travel Group into a major travel provider in Australia for both outbound and inbound travel.
In July 2023 Express Travel Group was acquired from Tom and become part of the Helloworld Travel Limited Group however he remains as CEO and a Director of ETG.